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How to cancel a Netflix subscription

Before you cancel

If your account has no option to cancel, another company bills you for Netflix. This is usually a mobile network, a television provider or an app store. Cancel with whoever takes the payment, because Netflix can’t stop it.

How to cancel a Netflix subscription

  1. Sign in to Netflix in a browser or in the app.
  2. Go to ‘Manage your membership’ on your Account page.
  3. Select ‘Cancel’.
  4. Select ‘Finish Cancellation’.
  5. Keep the confirmation email that Netflix sends.

This tool explains your rights in general terms. It is not legal advice for your own situation.

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Your rights depend on how and when you signed up. Answer a few questions to get the steps for your own situation.

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