How to cancel a Gousto subscription
Before you cancel
Gousto sets a deadline. Cancel by 12pm, 3 days before your delivery day. Miss it and the next box still arrives, and you still pay for it.
Cancelling the subscription doesn’t stop a box you’ve already chosen recipes for. Cancel that box as well, or it still comes.
Skipping a box and cancelling are different. Skipping stops one delivery. Cancelling stops the ones you haven’t chosen recipes for.
How to cancel a Gousto subscription
- Go to your Gousto subscription settings.
- Sign in to your Gousto account.
- Select ‘Cancel Subscription’.
- Follow the steps to the end.
- Save the confirmation email, or take a screenshot.
This tool explains your rights in general terms. It is not legal advice for your own situation.