How to cancel an Amazon Prime Video subscription

Before you cancel

Prime Video usually comes with an Amazon Prime membership. If yours does, cancelling ends the whole membership. You also lose free next-day delivery, Prime Music and the other Prime benefits.

Amazon shows the date your access ends on the cancellation page.

Films and programmes you bought stay yours after you cancel. A rental is different, so watch it before your access ends.

Amazon says the fee is refundable in 2 cases. You get a full refund if nobody on your account has used a Prime benefit this period. If someone has, Amazon might refund part of it, based on the benefits used rather than the time left.

If you signed up through another company, cancel with that company rather than Amazon, and ask that company for any refund too.

How to cancel an Amazon Prime Video subscription

1. Go to the Amazon Prime membership cancellation page.
2. Sign in to your Amazon account.
3. Select the button that says ‘End on’ followed by a date.
4. Save the confirmation email, or take a screenshot.